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Experience of a national company, delivered with friendly local service. Now that’s a Plus.
Sonic HealthPlus Hay Street Perth (formerly CBD West Medical Centre) is an all-inclusive clinic offering general practice, occupational health, travel medicine and injury management services, conveniently located in the heart of the Perth CBD.
Our dedicated team of doctors and health professionals are passionate about delivering patient focussed health services for you and your family. As part of the local Perth Community, our knowledgable team posess extensive experience in all facets of general practice medicine including family, women's and men's health, travel medicine and immunisations. A holistic approach means we provide care for all ages and every stage of your life, helping you and your family improve your health and wellbeing. Contact our friendly team to make a booking or confirm your booking online.
Sonic HealthPlus Hay Street Perth welcomes all new and existing patients to our clinic.
1st Floor
847 Hay St
Perth 6000
Mon – Fri: 7.00am – 4.30pm
Car parking is available across the street at His Majesty's Car Park (City of Perth Car Park No.5) or at Cloisters Arcade Car Park. The free Central Area Transport RED CAT route includes a stop at His Majesty's on Hay Street. The RED CAT operates every five minutes from 6.40am-6.20pm Monday to Friday (except Public Holidays), and hourly on the weekends between 8.30am and 5pm. If you are using the RED CAT bus please get off at stop 18.
Parking is available at a number of car parks nearby including:
After Hours Arrangements
DoctorDoctor
P: 13 26 60
To book an appointment, please ring (08) 9486 4556 or visit www.sonichealthplus.com.au/haystreet. Every effort will be made to accommodate your preferred time; however emergencies will be given priority.
Appointment times are approximately 15 minutes – please tell the reception staff if you require a longer appointment time.
Every effort is made to attend to walk in patients with an urgent matter. However in some instances, it will be requested that you make an appointment at a later date and time to accommodate your needs.
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or contact the Clinic Manager, on (08) 9486 4556. We take concerns, suggestions and complaints very seriously and will deal with any matters that come to us. All complaints will be followed up and in writing if requested.
You may prefer to contact Sonic HealthPlus Head Office on (08) 9242 0800 or via post at PO Box 1237 Osborne Park WA 6916 or to the Health and Disability Services Complaints Office, P: 1800 813 583, GPO Box B61 Perth, WA 6836. We can provide you with a copy of the complaint form if required.
Sonic HealthPlus Hay Street Perth is a mixed billing practice. All consultations are to be paid for on the day. We accept cash, Visa, Mastercard and Eftpos. Pensioners, Health Care Card Holders and Children are not bulk billed. Medical record requests have a fee attached.
Show more informationOur clinic participates in national, state and territory recall and reminder systems, please advise if you do not wish to be registered in the reminder system. We will recall you for preventative care and follow-up treatment if required. Please advise the reception staff or doctor if you do not wish to be involved in the practice systems.
Our clinic policy is that all results are not to be given via telephone. If you would like to discuss your results with your doctor please make an appointment with the reception staff as they will be more than happy to assist.
If you wish to discuss something with our nursing staff, your call will be attended to as quickly as possible. If the nurse is unavailable at the time of your call, we will phone you back at our first available opportunity.
Medical records are confidential documents and a matter between the doctor and patient alone. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. For more information on our Privacy Policy, click here.