Welcome to
Hay Street Perth
Experience of a national company, delivered with friendly local service. Now that’s a Plus.
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- Contact Us
- About Our Clinic
- Our Team
- Occupational Health Services
- GP Services
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Contact Us
Book an Appointment
Need to book an appointment? Simply select one of the options below to make a booking:
Address
1st Floor
847 Hay Street
Perth WA 6000
View Map
Opening Hours
Mon – Fri: 7:00 am – 4:00 pm
Sat – Sun: Closed
In an emergency, please call Triple Zero (000) or go to your nearest hospital.
The closest hospital to the centre is;
Royal Perth Hospital
197 Wellington Street
Perth, Western Australia, 600
(08) 9224 2244
Closed
Additional Information
Appointments
Bookings are available through our online bookings portal above. Please select the “General Practice Booking” button above.
You can also download our bookings app; EasyVisit.
Home Visits
We can provide home visits at the doctors discretion. However, consultation at the clinic is preferred as full equipment and nursing help is available. Home visits will not be scheduled if the request if not safe for the doctors or unreasonable, for example if you request an after-hours home appointment.
Parking & Public Transport
Car parking is available across the street at His Majesty's Car Park (City of Perth Car Park No.5) or at Cloisters Arcade Car Park. The free Central Area Transport RED CAT route includes a stop at His Majesty's on Hay Street. The RED CAT operates every five minutes from 6.40am-6.20pm Monday to Friday (except Public Holidays), and hourly on the weekends between 8.30am and 5pm. If you are using the RED CAT bus please get off at stop 18.
Parking is available at a number of car parks nearby including. Show car parks.
Our Practice
Here are some tips to make your experience at out clinic go as smoothly as possible.
Calling your GP
Your GP will try to take your call but may be away or busy with patients. Please let us know if it is urgent.
Test Results
Please book an appointment to get your test results. Only in rare cases this can be done over the phone, at the GPs discretion.
Specialist Referrals
These must be done during a consultation with your GP. Repeat referrals can be requested, at your GPs discretion and you may be charged a fee.
Recalls and Reminders
Our reminder system is to tell you about recurring healthcare issues such as annual check-ups, care planning and immunisations. Please advise reception if you want to opt out of reminders.
You may be asked back for a follow up appointment, if your GP advises.
About Our Clinic
Sonic HealthPlus Hay Street Perth is located in the heart of Perth’s CBD on the first floor of 847 Hay Street. With a focus on primary health care and general practice medicine, we offer high quality, accurate and individualised treatments.
Our team of doctors are passionate about the health services they perform daily. With a dedicated team, you can be sure you and your family receive high quality healthcare.
Bookings and Appointments
Please ring (08) 9486 4556 for an appointment. Every effort will be made to accommodate your preferred time; however emergencies will be given priority.
Appointment times are approximately 10 minutes – please tell the reception staff if you require a longer appointment time.
Every effort is made to attend to walk in patients with an urgent matter. However in some instances, it will be requested that you make an appointment at a later date and time to accommodate your needs.
Your Rights
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or contact the Clinic Manager, on (08) 9486 4556. We take concerns, suggestions and complaints very seriously and will deal with any matters that come to us. All complaints will be followed up and in writing if requested.
You may prefer to contact Sonic HealthPlus Head Office on (08) 9242 0800 or via post at PO Box 1237 Osborne Park WA 6916 or to the Health and Disability Services Complaints Office on 1800 813 583 or via post at PO Box B61 Perth, WA 6836. We can provide you with a copy of the complaint form if required.
Fees and Billing
Sonic HealthPlus Hay Street is a private billing practice. All consultations are to be paid for on the day. We accept Visa, Mastercard and Eftpos. Please bring your Medicare Card or Veterans Affairs card to each consult. Medical record requests have a fee attached.
The team at Sonic HealthPlus Hay Street Perth are highly trained within their medical discipline. We have doctors from both general practice and occupational healthcare backgrounds. This means our treating doctors are skilled and passionate in the medical service they provide their patients, regardless of the service.
Supporting our doctors are our friendly and knowledgeable clinical and administration team. We embrace teamwork at our practice and all work together to provide an accurate service our patients can rely on.
Meet Our Team
Dr Mark Kent
General Practitioner
Dr Mark Kent is a Perth born and educated General Practitioner. He graduated from The University of Western Australia in 1986. After 5 years of hospital-based experience and further training, including Paediatrics, Orthopaedics, Anaesthetics and Psychiatry, he entered General Practice in 1990 where he has remained, working full-time ever since. After initial Practice in Bayswater and Sorrento he settled at Perth Medical Centre in the Perth CBD for the next 17 years. In 2007 he moved into his current premises on Hay Street. In addition to General Practice, his ongoing interests include Skin cancer surveillance and treatment, Travel Medicine, Corporate Medicine and Corporate Health provision, management of sports injuries, management of work related injuries, commercial diving medicine. He is an examiner for Danish, Norwegian and OGUK maritime medicals. His personal passion is recreational diving, both within Australia and abroad.
Dr Mandy Croft
General Practitioner
Dr Mandy Croft graduated from the University of Western Australia in 1990 and spent 5 years working in Perth teaching hospitals, gaining a broad range of experience. She completed the General Practitioner training programme and obtained her Fellowship of the Royal College of GP's in 1997.
Dr Croft has mainly worked in suburban Genral Practice since then, but also for a time in sexual health and palliative care clinics. Since joining this practice in 2011, she has maintained her love of the variety that general practice provides and the opportunity to promote preventative medicine.
She also enjoys occupational medicine and is an examiner for Danish, Norwegian, OGUK and Rail worker medicals as well as recreational Scuba dive examinations.
Katie Gordin
Practice Manager
Katie joined Sonic HealthPlus in 2013. Before becoming Practice Manager at the Hay Street clinic in 2019, Katie has held several operational positions which have allowed her to develop a broad understanding of all levels of Sonic HealthPlus services, as well as the Occupational Health sector. Thriving on change, Katie is always seeking out improvements and encouraging new ideas.
Katie is currenlty on maternity leave.
General Practice Services
Sonic HealthPlus Hay Street Perth provides a full range of general practice services to assist the Perth community. Our list of services include:
Services offered at this clinic:
Family Medicine
Focusing on a more holistic approach to healthcare, family medicine takes into consideration the continuing and comprehensive health of an individual and their family. We encourage a whole of life view of a patient and their health to encourage care and monitoring of wellbeing, as opposed to consulting with a doctor only when an illness arises.
Health Assessments
Our doctors perform detailed and individualised health assessments to evaluate a patient’s health status and to identify a plan of care. A detailed health assessment assists our doctors in detecting a patient’s risk of developing a potential illness or disease, and also aids in managing current medical concerns.
Immunisations
Safe and efficient, immunisations are a significant health intervention against preventable disease. Sonic HealthPlus provides a range of immunisations including influenza, childhood immunisations, tetanus and hepatitis.
Men’s Health
Men’s health refers to specific health concerns relating to the male anatomy. This includes prostate checks, STI checks and general management of a patient’s health and wellbeing.
Other GP Services include
Family Planning
Sexual Health
Dive Medicals
Telehealth
We offer our remote patients access to doctor consultations via telecommunications. This service is important to our clients as they are able to receive high quality medical advice from one of our doctors while on a job site or from a remote location.
Travel Medicine
We are equipped to provide travel medicine services, travel health advice plans, and travel medications for both private and corporate travellers and their families.
Women’s Health
The practice of women’s health covers a comprehensive array of healthcare services specifically designed for women. This includes contraceptive advice and device insertion, pap smears and general health and wellbeing management.
Occupational Health Services
Sonic HealthPlus Hay Street Perth is affiliated with one of Australia’s leading providers of occupational healthcare. We understand how best to support the health and wellbeing of you and your workforce. Our services can be provided both in our purpose-built clinic, and on-site at your work location. The services we offer include:
Services offered at this clinic:
Drug and Alcohol Testing
Drug and alcohol testing has been shown to improve productivity and help employers support workers who struggle with substance abuse.
Employment Medicals
Employment Medicals are performed to ensure an employee is fit to work in a specific environment. This comprehensive medical ensures the employee can fulfil the requirements of the role and will identify and protect the employee from potentially harmful work environments.
Injury Management and Prevention
Injured workers have immediate access to a range of medical personnel to ensure an integrated and prompt recovery with optimal outcomes for both the employee and employer. Our doctor’s work alongside allied health professionals and are experts in treating and returning injured workers back to the workplace as soon as it is safe to do so.
Specialised Services
Our doctors have completed additional comprehensive training which allows them to perform specialised medicals including:
OGUK (UKOOA) medicals.
Rail Safety Medicals Category 1 to 4.
Commercial Diving and IMCA Dive medicals.
Dive injury diagnosis and management such as barotrauma.
HUET medicals.
Offshore and remote medicals.
WorkCover Hearing and Spirometry.
Hyperbaric medicine advice.
AMSA, Norwegian and Danish Seaman's medicals.
Feedback
At Sonic HealthPlus we are committed to providing our clients and patients with the very best service. To help us achieve this, we abide by a Customer Charter which helps ensure we meet your expectations each and every day.