Welcome to

Mackay

Experience of a national company, delivered with friendly local service. Now that’s a Plus.

About Our Clinic

Sonic HealthPlus Mackay is a holistic clinic offering occupational health, general practice and travel medicine services to the community of Mackay. With services tailored specifically to the patients we see daily, we endeavour to support the health and wellbeing of you, your family and your workforce.

We provide coal board medicals, injury management services, drug and alcohol testing, employment medicals, skin screening, travel medicine for corporate and families, men’s health, family medicine and immunisations.

Our clinic is also a Yellow Fever registered clinic and we are able to provide QFever immunisations services.

Our team of experienced healthcare professionals are committed to providing a reliable medical service which is comprehensive in both treatment and customer service. 

Bookings and Appointments

Please ring (07) 4952 5100 for an appointment. Every effort will be made to accommodate your preferred time; however emergencies will be given priority.

Appointment times are approximately 10 minutes – please tell the reception staff if you require a longer appointment time.

Every effort is made to attend to walk in patients with an urgent matter. However in some instances, it will be requested that you make an appointment at a later date and time to accommodate your needs.

Your Rights

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or contact the Clinic Manager, on (07) 4952 5100. We take concerns, suggestions and complaints very seriously and will deal with any matters that come to us. All complaints will be followed up and in writing if requested.

You may prefer to contact Sonic HealthPlus Head Office on (08) 9242 0800 or via post at PO Box 1237 Osborne Park WA 6916 or to the Health and Disability Services Complaints Office on 1800 813 583 or via post at PO Box B61 Perth, WA 6836. We can provide you with a copy of the complaint form if required.

Fees and Billing

Sonic HealthPlus Mackay is a private billing practice. All consultations are to be paid for on the day. We accept cash, Visa, Mastercard and Eftpos. The practice bulk bills children under 16 and concession holders at the doctor’s discretion. Should you be eligible, please bring your Medicare Card, Concession Card or Veterans Affairs card to each consult. Medical record requests have a fee attached.

Make an Enquiry

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As of 1 April, 2023 it is now mandatory to begin the booking process for Qld Coal Mine Workers Health Scheme medicals through Resources Safety and Health (Qld) (RSHQ) – officially known as ResHealth. For more information, please visit: sonichealthplus.com.au/services/qld-coal-board-medicals

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