ALERT: If you have a fever, cough, sore throat or shortness of breath and you have travelled, please contact us via phone prior to making a booking or visiting the medical centre.

COVID-19 Video Screening Consultations

COVID-19 Video Screening Consultations


Sonic HealthPlus has developed a COVID-19 video screening consultation used to identify ‘at risk’ individuals, which is facilitated remotely with a Sonic HealthPlus Doctor. The service consists of a 10 minute video consultation with a Doctor who will work through a clinical questionnaire with the individual.

If required the Sonic HealthPlus Doctor will provide the individual with an information fact sheet regarding self-isolation and personal protective equipment (PPE) and direct them to appropriate testing facilities.

Doctors will be able to reassure staff of appropriate hygiene and social distancing practices where testing and self-isolation are not required.

How to Book an Appointment

Occupational Consultations

Clients should contact the booking centre on 1300 763 822 to book COVID-19 telehealth screening consultations for your staff. These will be billed at a cost of $80.00 exl GST per consultation and will be invoiced back to your company after the consultation.

You need to be a Sonic HealthPlus client to access this service for your staff. Sign up as a client here.

How to Connect

You have been scheduled to attend a video consultation utilising GP2U.

GP2U is a simple and easy video conferencing platform for use in providing you a way of attending a consultation with our doctor from the comfort of your own home.

Receiving a Telehealth Booking
You will receive your video bookings in 2 ways:
Email Confirmation  |  SMS Text Message

The Email and SMS will both contain a link that looks like the example below:

Get ready for your Telehealth Consult

If you are using a PC or Mac (Google Chrome Only)
  • To run the video conference on your PC or Mac you need to have Google Chrome installed on your device. This can be downloaded and installed at
  • After you have Google chrome installed connecting to a video conference is as easy as clicking on the link available in your email.
  • Once you click on the link a webpage will load. Ensure the page loads in Google Chrome
  • If prompted for authorisation for using the camera and microphone - click allow
If you are using an iPhone or iPad
  • Before the scheduled time of your consult download the GP2U app from the App Store
  • And when completed display as GP2U
  • As a part of your booking you will receive an SMS notification checking on the link available in your email.
  • Click this link on your device and the following screen will appear. Select Open WebRTC Video
If you are using an Android Device
  • Using an Android phone/tablet Go to on the device
  • Click the Get it on Google Play button that will be displayed to go to the play store
  • Click the install button in the play store
  • Once completed, you will have this logo on your phone GP2U
  • Once you have this downloaded onto your phone, you do not need to proceed any further with the GP2U app.
  • As a part of your booking you will receive an SMS notification checking on the link available in your email.

Connecting to your Telehealth Consult

  • At the time of the booking click on the link and you will be connected into the conference room.
  • Select the link in your booking email or SMS. Select Open in GP2U - This time you will see the following screen load.
  • You will be connected to the waiting room awaiting the doctor’s arrival.
  • You will see the doctor in the video screen once the doctor joins the conference.

Make an Enquiry

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