Injury Management Services

Sonic HealthPlus offers complete injury management services encompassing prevention, initial treatment, and return to work coordination.

Lost time at work due to workplace injuries is estimated to cost the Australian economy over $28 billion dollars a year1.

On average, a serious workplace injury will result in 5.2 weeks lost time at work.

Injury Management Services

Sonic HealthPlus offers complete injury management services encompassing prevention, initial treatment, and return to work coordination.

Lost time at work due to workplace injuries is estimated to cost the Australian economy over $28 billion dollars a year1.

On average, a serious workplace injury will result in 5.2 weeks lost time at work.

Injury Prevention Programs

On average, safe and healthy employees are up to 3 times more productive than unhealthy employees*.

Current research supports early intervention programs as a vital component in reducing complications and costs associated with workplace injury. Early intervention programs are achieved through engaging the workforce and educating those with the capacity to identify early warning signs.

Sonic HealthPlus employs best practice, evidence-based information to develop programs and solutions that minimise both the personal and business risks of injuries.

Early intervention and injury prevention programs are tailored to suit your organisation’s requirements and are targeted towards occupational injury and illness. An effective early intervention program is vital in encouraging and promoting a culture of active health and safety within any workforce.

Some of the injury prevention programs we provide include:

  • Onsite Health and Wellness Programs
  • Manual Handling Training
  • Rehabilitation and Return to Work Coordinator Training
  • Frontline Injury Management for Supervisors
  • Claims Management, Rehabilitation and Return-to-Work Training Programs
  • Provide Emergency Life Support, CPR and First Aid
  • Fatigue Management and Alertness
  • Drug and Alcohol Awareness
  • Office Workstation Assessments and Ergonomics in the Workplace

* Work Safe Australia 2014: Workplace Health and Safety, Business Productivity and Sustainability.

Treatment

Sonic HealthPlus offers comprehensive injury management services encompassing prevention, initial treatment, and return to work coordination. Sonic HealthPlus is a one-stop-shop for your organisation’s injury management requirements.

Our clinics are fully equipped with treatment rooms capable of managing most work-related injuries. Injured workers have access to a team of doctors, nurses, physiotherapists and allied health professionals to ensure an integrated and prompt return to work. For a comprehensive list of clinics providing Injury Management services visit our clinic listing here.


Injury Treatment Process:

During business hours

  • Call and advise the clinic you are on the way so they can prepare for your arrival. No appointment required.
  • Injured worker attends closest Sonic HealthPlus injury management clinic.
  • An injury management coordinator, supervisor or nominated representative is able to attend the clinic with the injured worker.
  • Injured worker is immediately triaged.
  • Occupational health doctor treats and consults with the injured worker.
  • WorkCover certificates issued in accordance with state and territory legislation.
  • Doctor available to discuss alternative duties with the injured worker and employer.

Outside of business hours

  • Sonic HealthPlus has agreements nationally with local hospitals for after-hours presentations.
  • Injured workers present at your nominated after hours hospital for their initial consultation and certificate.
  • The hospital and treating doctor refer the case back to a Sonic HealthPlus clinic of your choice for ongoing care and management.

Tier One Injury Management Services:

Frequently Asked Questions

1. Am I required to have an injury management plan at my business?
State legislative requirements represent a minimum standard when it comes to having an injury management plan in place and will demand certain obligations from those involved.

As a minimum an injury management plan should be a document outlining the actions step by step that need to be taken when an injury occurs. The Injury Management plan needs to be made available to employees when requested.

It's never a bad idea to look further than just satisfying the legal minimum standard to ensure that employees are being supported in the best way possible and every chance of a successful return to work is most likely.

State Legislation provides in depth information on the legal requirements in each state. For more information visit your state based provider:


2. Do we need to worry about injuries if we’re not in a manual industry?
34% of workplace injuries are caused through lifting, pushing, pulling and bending1. However heavy lifting is not the only movement that can cause injuries, with sedentary and repetitive actions also contributing to workplace injuries.

When we talk about injuries in the physical work environment we should first think, "how can we avoid all types injuries?". As we know, prevention is better than a cure.

  1. www.aihw.gov.au/back-problems/what-are-back-problems
  2. Safe Work Australia: Australian_work-related_injury_experience_by_sex_and_age_2009-10

3. What is the benefit in using Sonic HealthPlus' injury management service over using a GP?
Sonic HealthPlus doctors are experienced in occupational medicine and are committed to effective treatment and rehabilitation of work injuries. We recognize the importance of early return to work, and work with employers on suitable duties and a return to work plan for the outset of an injury.


4. What are the legal requirements as an employer when a worker sustains an injury while at work?
All employers have a duty of care to their employees that are designed to minimise the impact of injury or illness has on the operation of an organisation as well as the management of the injured employee.

Employers have a responsibility to inform workers about what to do if they are injured.

If an injury does occur, an employer needs to make sure;

  • The injured worker immediately receives first aid
  • The incident is recorded as soon as possible
  • The injured worker receives medical attention and is certified for capacity
  • An insurer is notified within 48 hours
  • The injured worker is supported and there is a plan in place for return to work options.

5. How can I get more information on this service?
For more information in injury management and prevention talk to one of our client partners or email injurymanagemetn@sonichealthplus.com.au


6. What are the costs involved in the injury management program?
Sonic HealthPlus offers comprehensive injury management services encompassing prevention, initial treatment, rehabilitation and return to work coordination.

Individual service level agreements and injury management package pricing can be negotiated between your organisation and Sonic HealthPlus based on services required and the level of support your business needs. To help determine pricing options our Client Partner team can contact you to get an insight into your needs and requirements.

Injury Treatment is charged as per each State and Territory workers compensation schedule of rates. For more information visit your state based provider:


7. Are there costs involved with being a Sonic HealthPlus client?
There is no cost involved to sign up with Sonic HealthPlus as a client.


8. What happens if I, or the worker, disagree with the doctor’s diagnosis or treatment plan?
Not every situation is straightforward black and white, often the grey area is where complications arise as there are a number of variables that can determine how an injury is managed.

An Independent Medical Examination (IME) is an impartial, third party medical assessment of a workers injury or illness. A report will determine the cause of injury, the level to which it is work related, the capacity for employment and the need for ongoing treatment.

An IME can be very useful in refocusing efforts to ensure the right decisions are being made and all parties are able to work towards the common goal of effective injury management.

Contact a Client Partner

To discuss your particular needs, or for more information about any of our services, please contact our client partners on:

P: 1300 793 004
E: info@sonichealthplus.com.au

REFERENCES
1. Work Safe Australia 2014: The Cost of Work-related Injury and Illness for Australian Employers, Workers and the Community: 2012–13

2. RACP: Australian and New Zealand consensus statement on the health benefits of work. Position statement: realizing the health benefits of work.

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