Experience of a national company, delivered with friendly local service. Now that’s a Plus.
Sonic HealthPlus Karratha GP Super Clinic is located in the city of Karratha in the Pilbara region of Western Australia. Situated between Perth and Broome, Karratha’s economic division includes mining, export, and is home to Australia’s largest natural resource development.
Sonic HealthPlus Karratha is situated on Welcome Road and offers a large parking area for our clients.
Our clinic is unique in that we offer both general practice and occupational health services from one purpose-built location. Our friendly and enthusiastic team of health care professionals delivers our wide-ranging services including injury management, women’s health, men’s health, physiotherapy, family medicine, employment medicals and skin screening. Conveniently open Monday to Saturday, we welcome all new and existing clients to Sonic HealthPlus Karratha GP Super Clinic.
66 Welcome Road
Mon – Fri: 7.00am – 2.30pm
Mon, Wed & Fri: 8.30am – 5.00pm
Tue & Thu: 8.30am – 8.00pm
Saturday: 9.00am – 1.00pm
Our clinic is situated on Welcome Road and offers a large parking area for our clients.
We have allocated disabled parking and our clinic is wheelchair accessible.
Concerns, Suggestions and Complaints:
If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us, or contact the clinic manager on 08 9159 1800. We take concerns, suggestions and complaints seriously and will deal with any matters that come to us. All complaints will be followed up and in writing, if requested. Complaints can be made directly to the clinic or via the feedback section on our website. Doctor and nurse complaints can be reported to the AHPRA. Privacy breach complaints can be reported to the Office of the Australian Information Commissioner (OAIC), or if unhappy about our service, your complaint can be reported to the Ombudsman.
After hours arrangements:
Karratha Health Campus
62 Balmoral Road
Karratha, WA 6714
P: 08 9144 7777
Results Management: Our clinic has a policy to maintain the privacy of your personal health information at all times. All health information is available only to the patient and authorised members of our staff. To obtain your results, our nurse will contact you for follow up when required. Our communication policy dictates we will not provide any personal information over the phone, or via electronic communication.
We offer same day and/or walk-in appointments for injured workers. A short wait may be required for walk-in appointments, but please be assured our team will endeavour to see you as soon as possible. To reduce your waiting time we do encourage patients to book appointments when possible. We can also provide an interpreter when required.
Sonic HealthPlus Karratha GP Super Clinic is a private billing practice. All consultations are to be paid for on the day. We accept cash, Visa, Mastercard and Eftpos. The practice bulk bills children under 16 and concession holders at the doctor’s discretion.
Please phone the clinic on (08) 9159 1800 to make your next GP appointment. Occupational Health appointments can be made by completing the 'request a booking' form on this page, or by phoning the clinic directly on (08) 9185 2305.
Standard consult fees apply. We display our pricing at reception and a copy of our fee schedule can be provided on request.
Please ring (08) 9159 1800 for an appointment. Every effort will be made to accommodate your preferred time; however emergencies will be given priority.
Appointment times are approximately 15 minutes – please tell the reception staff if you require more time. Every effort is made to attend to walk in patients with an urgent matter. However in some instances, it will be requested that you make an appointment at a later date and time to accommodate your needs.
We can do home visits if necessary. However, consultation at the clinic is preferred as full equipment and nursing help is available. Any difficulties with transport should be discussed with the receptionist.
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or contact the Clinic Manager, on (08) 9159 1800. We take concerns, suggestions and complaints very seriously and will deal with any matters that come to us. All complaints will be followed up and in writing if requested.
You may prefer to contact Sonic HealthPlus Head Office on (08) 9242 0800 or via post at PO Box 1237 Osborne Park WA 6916 or to the Health and Disability Services Complaints Office, P: 1800 813 583, GPO Box B61 Perth, WA 6836. We can provide you with a copy of the complaint form if required.
Sonic HealthPlus Karratha GP Super Clinic is a private billing practice. All consultations are to be paid for on the day. We accept cash, Visa, Mastercard and Eftpos. The practice bulk bills children under 16 and concession holders at the doctor’s discretion. Should you be eligible, please bring your Medicare Card, Concession Card or Veterans Affairs card to each consult. Medical record requests have a fee attached.Show more information
Our clinic participates in national, state and territory recall and reminder systems, please advise if you do not wish to be registered in the reminder system. We will recall you for preventative care and follow-up treatment if required. Please advise the reception staff or doctor if you do not wish to be involved in the practice systems.
Our clinic policy is that all results are not to be given via telephone. If you would like to discuss your results with your doctor please make an appointment with the reception staff as they will be more than happy to assist.
If you wish to discuss something with our nursing staff, your call will be attended to as quickly as possible. If the nurse is unavailable at the time of your call, we will phone you back at our first available opportunity.