• Photo identification which must contain full name and date of birth e.g. driver’s license, passport or government issues ID.  Photocopies, emailed versions or photos on a digital device will NOT be accepted. If you do not have suitable identification your appointment may need to be rescheduled
• Prescription glasses or contact lenses if required
• Hearing Aids (if you wear hearing aids please bring your most recent audiologist report)
• If you take prescription or labelled medication bring the prescription or labelled medication package
• Current medical reports for any health conditions you may have
• Vaccination records if available

The complexity of the assessment will influence how long it takes.  Below is an indication of how long the assessment may take:

• Basic medical 1hr
• Standard medical inc Drug and Alcohol Screen  (DAS), Audiometry & Spirometry 1.5 hrs
• Complex medical inc DAS, Audiometry, Spirometry & Musculoskeletal & Fitness 2 hrs

These timings may vary from clinic to clinic and should an unexpected emergency arrive at the clinic this will take priority over booked appointments.

As our clinics perform a variety of medicals requiring different and sometimes complex components, you may not necessarily be seen in the order you arrive.

Whilst in the clinic, should you be waiting more than 20 minutes without notification of the delays, you are welcome to seek assistance from the reception staff.

We encourage you to wear loose comfortable clothing and closed footwear i.e runners, especially if you have been booked in for a musculoskeletal assessment.

It is recommended that you arrive 10 minutes before your appointment time to ensure you have enough time to complete all necessary paperwork required.

Upon arrival you will be asked to present your photo ID and complete a questionnaire related to your medical history. This will include questions about your physical and mental health, both current and previous conditions, we encourage you to answer these questions honestly. 

Basic screening for the physical assessment includes; blood pressure, height, weight, vision, urinalysis (this is not a DAS screen), this will be conducted with a nurse or screener. 

The Doctor will review your medical history questionnaire, peripheral vision, oral and ear, respiratory, cardiovascular, abdominal, skin, nervous system and basic musculoskeletal.

During the assessment you may be required to remove items of clothing down to your underwear to allow examining health professional to assess your joints, neck, spine, chest and upper and lower abdomen. This may include examination for hernias or other abnormalities which will require the doctor to palpate your lower abdomen. You may request a gown and/or a chaperone.

Once all services have been completed the results are reviewed by the assessing Doctor and a final determination issued to the requestor of the assessment.

Please note: We are committed to providing a respectful, safe and positive environment for the benefit of our staff, patients and candidates, and take a zero-tolerance approach to inappropriate behaviour in our workplaces.  If you behave inappropriately (for example, you are abusive, aggressive or violent) we will immediately stop providing services to you.  This may mean that we terminate a phone call or correspondence with you, cancel or discontinue your appointment, ask you to leave our premises, and/or ban you from returning.  We may also inform on-site security services, the police and (in relation to occupational health candidates) the employer or prospective employer who referred you to us.