Injury Management Services
We offer complete injury management services encompassing prevention, initial treatment, and return to work coordination.
Lost time at work due to workplace injuries is estimated to cost the Australian economy over $28 billion dollars a year1.
On average, a serious workplace injury will result in 5.2 weeks lost time at work.
- Make a Booking
- Tier One: Treatment
- Complex Case Solutions
On average, safe and healthy employees are up to three times more productive than unhealthy employees*.
Current research supports early intervention programs as a vital component in reducing complications and costs associated with workplace injury. Early intervention programs are achieved through engaging the workforce and educating those with the capacity to identify early warning signs.
Our onsite Injury Prevention specialists can work with you to tailor an injury prevention package, aiming to proactively target your inherent manual handling and injury risks. With flexible delivery options including onsite, in clinic and via telealth platforms, Sonic HealthPlus is your one-stop-shop for you injury prevention requirements.
Focusing on designing an efficient and productive workspace, ergonomics programs are designed to maximise efficient use of workspaces, optimise postures while performing work tasks and to enable optimal productivity. Our Injury Management specialists can provide ergonomic reviews across three key areas:
- Symptomatic or specific task or equipment use.
Prior to delivering an ergonomic education session, a Sonic HealthPlus injury management representative will visit your workplace and identify environmental and physical issues that may contribute to, or cause, employee discomfort, pain or injury.
By investing in an injury prevention education session your organisation is investing in its most valuable asset – its people. Our Workplace Health and Wellness team deliver educational sessions to your employees promoting healthy and safe workplace practices.
Completely customisable based on your needs; general topics can include:
- Healthy Start: Alcohol awareness
- Substance Abuse: Alcohol awareness, drugs, work and the body
- Bones and Body: Spinal care and core strength, manual handling and stretching
- Disease Prevention: Healthy heart, diabetes, preventable cancers and stroke
- Energy and Fatigue: Food for thought, rest and recovery, exercise for energy, productivity
- Wellness: Preventing coughs, colds and flu, personal hygiene and health
- Sun Smart: Sun safety in the workplace, healthy hydration, heat stress, skin cancer
- Mental Health: Stress management, mental illness, building resilience, identifying and getting help
- Men’s Health: Personal, mental and physical health, male specific cancers
- Women’s Health: Personal, mental and physical health, female specific cancers
Our training department provides both non-accredited and nationally recognised training including:
- Drug and alcohol awareness
- Manual handling and/or ergonomics
- Personal stress management
- Wellness in the workplace
- Warm up for work and/or Stretch Champion
Nationally Recognised Training
- HLTPAT005 Collect specimen for drugs of abuse testing
- HLTWHS005 Conduct manual tasks safely
- CHCCWHS1001 Prepare to work safely in the construction industry
For further information regarding training, please click here.
Job Task Analysis
Job task analysis (JTA) is an in depth evaluation and analysis of the physical demands specific to one isolated task within the workplace. Each job task receives a comprehensive report highlighting the associated functional demands, hazards, manual handling risks and job suitability with reference to current Australian Manual Handling standards.
JTA’s are an early injury prevention tool enabling a workplace to further understand in detail the physical demands and risks. A compilation of job tasks analysis’s can be used to create your alternative duties register, enabling our doctors to see which tasks an injured worker may be able to conduct when organising a return to work on restricted duties.
Suitable Duties Register
A variation on the task/job is the development of an alternative duties register that will accommodate the most common restrictions provided on the workers compensation medical certificate.
The alternative duties register provides information on tasks that are available at the workplace which may not be part of the workers usual job description, though are meaningful and productive. The register will assist in reducing lost-time injuries and can be used across the organisation if roles and jobs are similar.
Job Role Profile
Job Role Profiling (JRP) highlights the inherent risks associated with one job roles and its tasks. A job role profile documents the environment in which a worker performs daily tasks and categorises each manual task on a hazardous task matrix. The data is then used to create a register (job role dictionary) which outlines specific functional requirements required for each job role.
JRPs can function as a fundamental tool for occupational health and safety, commonly used in return to work cases.
Tier One: Treatment
We offer comprehensive injury management services encompassing prevention, initial treatment, and return to work coordination.
Our clinics are equipped with treatment rooms capable of managing most work-related injuries. Injured workers have access to a team of doctors, nurses, physiotherapists and allied health professionals to ensure an integrated and prompt return to work. For a comprehensive list of clinics providing Injury Management services visit our clinic listing here.
View the process
Injury Treatment Process
During business hours
- Call and advise the clinic you are on the way so they can prepare for your arrival. No appointment required
- The injured employee attends the closest Sonic HealthPlus injury management clinic
- An injury management coordinator, supervisor or nominated representative is able to attend the clinic with the injured employee
- The injured employee is immediately triaged
- Our occupational health doctor treats and consults with the injured employee
- WorkCover certificates are issued in accordance with state and territory legislation
- The doctor is available to discuss alternative duties with the injured employee and employer
Outside of business hours
- We have agreements nationally with local hospitals for after-hours presentations
- The injured employee presents at your nominated after hours hospital for their initial consultation and certificate
- The hospital and treating doctor refer the case back to a Sonic HealthPlus clinic of your choice for ongoing care and management
Complex Case Solutions
For more complex situations that may involve legal cases where an expert review, report and opinion is required, our Specialised Services Unit offers the below options utilising our team of experts including occupational and environmental physicians.
The Sonic HealthPlus Specialist Services Team are available to discuss any concerns or questions regarding complex case solutions
Fitness for Duty Assessment
Fitness for duty assessments identify an injured worker’s ability to safely perform their normal duties, regardless of whether the injury is related to their work or not. The assessment includes a report outlining the tasks the worker can safely perform and what strategies should be implemented to minimise risk.
A fitness for duty assessment is often required when the worker is affected by a medical condition that affects their ability to safely perform their duties.
Fitness for Duty Assessment by a Psychiatrist
A psychiatric fitness for duty evaluation is an examination to determine a person’s capacity to safely and effectively attend to the tasks inherent to their role. Psychiatric fitness for duty evaluations are completed by qualified psychiatrists experienced in the field of occupational medicine. Independent psychiatric fitness for duty evaluations are at the employer’s discretion and are permitted because of an employer’s need to maintain a safe workplace and fulfil their duty of care towards their employees.
Our specialists have expertise in many industries including transport, mining, rail, logistics, seafaring, aviation, emergency services, manufacturing, food processing, government and construction. They bring specific skills to sort out diagnostic, causation, management, impairment and work capacity issues. An assessment by a specialist will evaluate a worker’s ability to fulfil their existing role and we will provide a detailed report.
Suitable Duties Assessment
The Suitable Duties Assessment provides clients with a detailed report of a worker’s capacity to perform their role safely in the workplace post injury.
Independent Medical Examinations
If existing information regarding a workplace injury or illness is inadequate, unavailable, inconsistent or determined, an Independent Medical Examination may be required. An assessment of the employee’s injury or illness will provide clients with a detailed report from an independent medical examiner.
Permanent Impairment Assessment
This assessment determines the level of anatomical and functional loss a worker has experienced due to a workplace injury or illness. The permanent impairment assessment is often used to quantify any financial payments associated with an injury and is compliant with state-based legislation and pre-determined provisions.
Functional Capacity Evaluations
We can provide a range of functional capacity evaluations (FCE) both onsite and within selected clinics.
A functional assessment is a standardised assessment that objectively measures an individual’s current functional abilities and limitations. This assessment has a particular focus on their ability to meet current or proposed job demands and or job role profile as provided by the client.
An FCE is often required to determine an employee’s fitness following an injury that results in a reduced capability to undertake pre-injury workloads or required duties
Expert Witness Services
Our occupational physicians are expert witnesses in matters relating to occupational and environmental medicine. By virtue of their education, training, skills and experience, they have specialised knowledge which may be relied upon in court. They can provide medical, scientific and technical evidence, within the scope of their expertise and never assume the role of an advocate.
Superannuation and Insurance Expertise
We provide expertise on income protection and superannuation related claims, assessments and referrals. Clinical judgement of the relationships between employment, diagnoses and capacity (related to policy definition) are core to income protection and total and permanent disablement applications. To deliver a comprehensive, fair and reasoned assessment, an understanding of the sector, its member base and legislative environment is required. Our team has comprehensive knowledge of many industries and government.
Enquire about Injury Management Services
In response to the increase in the cluster of COVID-19 cases in Greater Sydney and Newcastle areas, the Pandemic Preparedness Team (PPT) has recommended the suspension of spirometry and saliva (oral fluid) drug testing services in our NSW clinics from Wednesday 23rd June 2021, until further notice
The Pandemic Preparedness Team (PPT) has recommended the suspension of spirometry and saliva (oral fluid) drug testing services in our VIC clinics until further notice.