ALERT: If you have a fever, cough, sore throat or shortness of breath and you have travelled, please contact us via phone prior to making a booking or visiting the medical centre.

Client Centre

Welcome to the Client Centre. This is for all of your Corporate Bookings. For General Practice clinics please click here.

Client Centre

Welcome to the Client Centre. This is for all of your Corporate Bookings. For General Practice clinics please click here.

Interested in using our services?

To get you set up as a client and running on our systems, we ask that you complete the following two steps:

1. Chat to one of our Client Partners

Our Client Partners can help you select the services you need to meet the unique requirements of your business.

Meet the client partner team

2. Register Online

Complete a client sign up form online to register as a new client. You will need to provide information such as instructions for reporting and invoicing.

Sign-up now

What happens next?

Set up Protocols

Once you have signed up as a new client, a Client Partner will be in contact with you to set up protocols specific to your needs.

Credit Check

Our finance team will perform a credit check before an account can be set up.

Upon completion of the above, you will be able to commence using Sonic HealthPlus services.

Booking

Depending on what service you require, the following booking options will vary.

Booking into a clinicBooking an onsite visit

Tammie Lauritsen

General Manager Commercial

Tammie is responsible for the commercial and regulatory management of the Sonic HealthPlus operational divisions including the critical elements:

  • Business development and Marketing - responsible for service quality, cost efficiency, management of the business development and marketing teams
  • Commercial, procurement and contractual management and negotiations for existing and new clients
  • Strategic account management and relationships
  • Internal and External Stakeholder management
0409 000 489
(07) 3058 8300
(07) 3833 3200
Email

Anthony (Tony) Brennan

Senior Client Partner Manager WA, VIC, ACT, SA, NT, TAS

Joining Sonic HealthPlus in 2011, Tony leads our Western Australian and Victorian client partner teams.  With over 20 years' experience in senior managment in the medical industry, Tony's expertise lies in fields such as pathology, general practice, the public health system, occupational medicine and drug and alcohol screening.

Tony's focus on customer service and client realtionships means he is well positioned to assist in meeting your service requirements.

0467 743 591
(08) 9242 0867
(08) 9242 9700
Email

Zach Lowe

Client Partner

Hailing from New Zealand, Zach studied sports coaching and management before he moved into logistics and recently health care with Sonic HealthPlus.  His dedicated approach provides clients with an efficient and seamless client experience.  Calling Melbourne home, Zach is a knowledgeable member of the Victorian team responsible for  Victoria, Tasmania and the ACT.

0475 959 817
Email

Sarah Mialkowski

Client Partner (QLD)

With over 10 years’ experience in account management, Sarah brings strong relationship management skills to her position.  Based in the Client Partner team in Brisbane managing a portfolio of Queensland based multinational and government clients, Sarah’s diverse experience covers a range of industries including tourism, logistics and most recently healthcare.  Sarah’s knowledge and understanding of the services provided by Sonic HealthPlus ensures clients are matched with the best solutions.  As your key contact for Queensland, she also works closely with the North Queensland clinics to actively seek new opportunities in the Queensland market.

0476 835 248
07 3058 8303
07 3236 9860
Email

Rinju Bhattarai

Senior Client Partner Manager (NSW/ACT)
0413 130 025
(02) 8335 4899
(02) 9669 2492
Email

Lynn Ford

Senior Client Development Partner - Site Services

Working with our Clinical Services, Specialised Services and Site Services operational teams, Lynn Ford is the central point for all services regarding out of clinic enquiries (medical, wellness, injury management).

Lynn has comprehensive knowledge of Site Services, having worked for over nine years as an onsite Paramedic, Onsite Medical Coordinator, Site Services Executive and Project Manager. She has successfully managed onsite medical services in Western Australia and supported the growth of services on the east coast of Australia, being a key contact for Poisons Permit, Remote Area Health Care and Site Medical management.

Lynn’s experience managing Medical Practitioners, Physiotherapists, Nurses, Paramedics, Psychologists, Health Screeners and administration teams, ensures she is well positioned to assist clients to manage their remote health care risks.

0422 870 059
(08) 9242 0876
(08) 9242 9700
Email

Brodi Jones

Client Partner (QLD)

With hands on experience managing the Sonic HealthPlus clinic in Sydney CBD, Brodi possesses a great understanding of our services and processes, providing clients with a holistic approach to managing their team’s occupational health needs.  Hailing from the Sunshine Coast, Brodi’s love of the outdoors drew her back to Brisbane, joining the Queensland team as the Client Partner responsible for the Far North Queensland region.

0491 228 245
07 3236 9860
Email

Contact a Client Partner

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Booking

SASS is the SHP Appointment Scheduling System. SASS provides our clients with a streamlined system to make, track or amend all of your appointments into any of our clinics 24 hours a day, seven days a week.

This new enhanced online booking system will replace Diary Direct in February, 2020. Its capabilities exceed those currently delivered by Diary Direct allowing greater efficiencies when managing appointments for your team.

To learn more, watch the video below:

Book an Appointment Now

  • From the 26 of February you can access your SASS diary here.
  • Book a GP appointment with your local clinic here.
  • Book a QLD Coal Board Medical here.

SASS Help and Support

  • Watch the SASS training video above.
  • To download the SASS user guide, click here.
  • Call the Contact Centre on 1300 763 822. The Contact Centre will be available to discuss any questions or assist with any trouble shooting once the system goes live.
  • Email Us. All non-urgent issues to be emailed to SASS@sonichealthplus.com.au.

About the Portal

Using state-of-the-art online IT systems, Clients can establish rules and processes to guide how services are administered and reported, and make quick and easy 24/7 online bookings into our nationwide clinic network.

The Online Client Portal provides a single access point for medical results and bookings.

The Online Client Portal is password protected and made available only to nominated agency employees. The portal provides the following features:

Logged in home page—accessed by Agency nominated employees.

Access to SASS (Sonic HealthPlus Appointment Scheduling System)—single sign-on to Sonic HealthPlus’ online booking system—giving live view into appointment availability of all Sonic HealthPlus clinics.

Online live access to all medical results and reports—for each employee / candidate.

Keyword search—search all medical results by file name, assessment type or employee name.

The Online Client Portal provides a streamlined service and workflow:

1. Medical results are immediately uploaded to the portal on completion

2. The occupational physician is notified by email to complete a review—results are approved and a notification email is sent to the Company

3. If results are declined, the medical is removed and feedback provided to the appropriate health professional for correction then prompt re-submission.

Security and Confidentiality Protocol

Sonic HealthPlus uses a vendor’s Content Management System (CMS) to deliver the Online Client Portal. To maintain security, the physical server hosting the portal sits locally on a locked down environment, maintained by Sonic Healthcare IT.

Sonic HealthPlus’ CMS vendor provides support for the use of Secure Sockets Layer (SSL) to enable secure communication between client browsers and the web server.

The CMS vendor undertakes rigorous penetration testing of the CMS. This has included the use of independent testers (e.g. Dimension Data, KPMG and Sense of Security (all independently)) to perform penetration testing in area such as Access Control, Data Validation, Password Policies, Cross Site Scripting, SQL Injection, Cryptography, Data Storage etc. Backups of all data are created daily.

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