ALERT: If you have a fever, cough, sore throat or shortness of breath, please call us prior to making a booking or visiting a medical centre.

Client Centre

Access employee and candidate medical results and make Corporate Bookings quickly and easily, 24hours a day 7 days a week.

Results PortalMake a booking

Client Centre

Access employee and candidate medical results and make Corporate Bookings quickly and easily, 24hours a day 7 days a week.

Results PortalMake a booking

Interested in using our services?

To get you set up as a client and running on our systems, we ask that you complete the following two steps:

1. Chat to one of our Client Partners

Our Client Partners can help you select the services you need to meet the unique requirements of your business.

Meet the client partner team

2. Register Online

Complete a client sign up form online to register as a new client. You will need to provide information such as instructions for reporting and invoicing.

Sign-up now

What happens next?

Set up Protocols

Once you have signed up as a new client, a Client Partner will be in contact with you to set up protocols specific to your needs.

Credit Check

Our finance team will perform a credit check before an account can be set up.

Upon completion of the above, you will be able to commence using Sonic HealthPlus services.

Booking

Depending on what service you require, the following booking options will vary.

Booking into a clinicBooking an onsite visit

Tammie Lauritsen

General Manager Commercial

Joining Sonic HealthPlus in 2009, Tammie has worked in a number of key roles, including National Site Service Manager, General Manager Site Services and most recently as General Manager Commercial.

As General Manager Commercial, Tammie is responsible for the commercial and regulatory management of the Sonic HealthPlus operational divisions including management of the business development and marketing teams for Sonic HealthPlus, Travel Doctor TMVC and Australian Skin Cancer Clinics.

With over 12 years of experience within Sonic HealthPlus, Tammie brings a wealth of knowledge and experience to her role, and is able to provide valuable direction and oversight to her team.

0409 000 489
(07) 3058 8300
Email

Anthony (Tony) Brennan

Senior Client Partner Manager WA, VIC, ACT, SA, NT, TAS

Joining Sonic HealthPlus in 2011, Tony leads our Western Australian and Victorian client partner teams.  With over 20 years' experience in senior managment in the medical industry, Tony's expertise lies in fields such as pathology, general practice, the public health system, occupational medicine and drug and alcohol screening.

Tony's focus on customer service and client realtionships means he is well positioned to assist in meeting your service requirements.

0467 743 591
(08) 9242 0867
(08) 9242 9700
Email

Zach Lowe

Client Partner

Hailing from New Zealand, Zach studied sports coaching and management before he moved into logistics and recently health care with Sonic HealthPlus.  His dedicated approach provides clients with an efficient and seamless client experience. Calling Melbourne home, Zach is a knowledgeable member of the Victorian team responsible for Victoria, Tasmania and the ACT.

0475 959 817
Email

Sarah Mialkowski

Senior Client Partner Manager (QLD)

Sarah joined Sonic HealthPlus in 2017 and has over 14 years’ experience in account management and business development, and brings strong relationship management skills to her position.

Based in Brisbane, Sarah manages the Queensland Client Partner team as well as a portfolio of multinational and government contracts. Her diverse experience covers a range of industries including tourism, logistics, government and most recently healthcare.

Her extensive knowledge and understanding of Sonic HealthPlus services and capabilities, ensures clients receive tailored solutions that deliver on their individual needs.

She works closely with the Queensland clinics to actively seek new opportunities in the Queensland market and is the key contact for Queensland based clients.

0476 835 248
(07) 3058 8303
Email

Rinju Bhattarai

Senior Client Partner Manager (NSW/ACT)

Rinju is a qualified Sales and Account Manager with over 15 years’ experience working for high volume, fast paced organisations within Australia and Overseas. Client centric and solutions focussed, Rinju works closely with her clients to understand their needs and align Sonic HealthPlus’ resources in order to meet their operational imperatives.

With a background in research, both quantitative and qualitative, Rinju has a keen eye for detail and is able to take complex challenges and resolve them systematically and strategically.

As Senior Client Partner Manager, Rinju is an integral member of the Client Partner team and is responsible for New South Wales as well as having oversight of the ACT.

0413 130 025
(02) 8288 8963
Email

Lynn Ford

Senior Client Development Partner - Site Services

Lynn is our national lead for all out of clinic services, including medical, wellness, and injury management. She works closely with our Site Services, Specialised Services and Clinical Services operational teams to ensure the effective delivery of onsite client needs.

Lynn has comprehensive knowledge of Site Services, having worked with Sonic HealthPlus for thirteen years as an Onsite Paramedic, Onsite Medical Coordinator, Site Services Executive and Project Manager. Now working as a Senior Client Development Partner, her extensive experience is an invaluable resource for both clients and the broader commercial team.

She has successfully managed onsite medical services in Western Australia, has supported the growth of services on the east coast of Australia, and is a key contact for Poisons Permit, Remote Area Health Care and Site Medical management.

Lynn’s experience managing Medical Practitioners, Physiotherapists, Nurses, Paramedics, Psychologists, Health Screeners and administration teams, ensures she is well positioned to assist clients in managing their remote health care needs.

0422 870 059
(08) 9242 0876
Email

Jasmin Aviet

Client Partner Support Officer (WA, NT, SA, Vic, Tas)

Jasmin has eight years of experience in the health industry, starting out as a medical receptionist in radiology and then as a legal assistant for a Personal Injury law firm, before moving into the Occupational Health industry.

Over the past four years Jasmin has worked in our Alliance and Specialised Bookings team before transferring into the Business Development team.

Providing administrative support for; Western Australia, the Northern Territory, South Australia, Victoria and Tasmania, Jasmin specialises in building and maintaining relationships with new and existing clients across Australia.

(08) 9242 0818
Email

Brodi Jones

Client Partner (QLD)

Brodi started with Sonic HealthPlus in 2017, originally working in the Sonic HealthPlus Sydney CBD clinic in Administration as well as managing the Sydney CBD Travel Doctor TMVC clinic, before joining the Queensland Client Partner team in January 2019.

Brodi possesses a great understanding of Sonic HealthPlus’ services and processes, providing clients with a holistic approach to managing their team’s occupational health needs. She has extensive experience managing clients across a number of industries, including mining, industrial, government and rail.

Brodi is responsible for supporting clients in North Queensland as well as Carole Park and Brisbane CBD.

0491 228 245
Email

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Booking

SASS is the SHP Appointment Scheduling System. SASS provides our clients with a streamlined system to make, track or amend all of your appointments into any of our clinics 24 hours a day, seven days a week.

This new enhanced online booking system will replace Diary Direct in February, 2020. Its capabilities exceed those currently delivered by Diary Direct allowing greater efficiencies when managing appointments for your team.

To learn more, watch the video below:

Book an Appointment Now

  • From the 26 of February you can access your SASS diary here.
  • Book a GP appointment with your local clinic here.
  • Book a QLD Coal Board Medical here.

SASS Help and Support

  • Watch the SASS training video above.
  • To download the SASS user guide, click here.
  • Call the Contact Centre on 1300 763 822. The Contact Centre will be available to discuss any questions or assist with any trouble shooting once the system goes live.
  • Email Us. All non-urgent issues to be emailed to SASS@sonichealthplus.com.au.

About the Portal

Using state-of-the-art online IT systems, Clients can establish rules and processes to guide how services are administered and reported, and make quick and easy 24/7 online bookings into our nationwide clinic network.

The Online Results Portal provides a single access point for medical results and bookings.

The Online Results Portal is password protected and made available only to nominated agency employees. The portal provides the following features.

Login to Results Portal

Logged in home page—accessed by Agency nominated employees.

Access to SASS (Sonic HealthPlus Appointment Scheduling System)—single sign-on to Sonic HealthPlus’ online booking system—giving live view into appointment availability of all Sonic HealthPlus clinics.

Online live access to all medical results and reports—for each employee / candidate.

Keyword search—search all medical results by file name, assessment type or employee name.

The Online Client Portal provides a streamlined service and workflow:

1. Medical results are immediately uploaded to the portal on completion

2. The occupational physician is notified by email to complete a review—results are approved and a notification email is sent to the Company

3. If results are declined, the medical is removed and feedback provided to the appropriate health professional for correction then prompt re-submission.

Security and Confidentiality Protocol

Sonic HealthPlus uses a vendor’s Content Management System (CMS) to deliver the Online Client Portal. To maintain security, the physical server hosting the portal sits locally on a locked down environment, maintained by Sonic Healthcare IT.

Sonic HealthPlus’ CMS vendor provides support for the use of Secure Sockets Layer (SSL) to enable secure communication between client browsers and the web server.

The CMS vendor undertakes rigorous penetration testing of the CMS. This has included the use of independent testers (e.g. Dimension Data, KPMG and Sense of Security (all independently)) to perform penetration testing in area such as Access Control, Data Validation, Password Policies, Cross Site Scripting, SQL Injection, Cryptography, Data Storage etc. Backups of all data are created daily.

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