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Mackay

Welcome to Mackay

Experience of a national company, delivered with friendly local service. Now that’s a Plus.

Sonic HealthPlus Mackay is located in the city of Mackay on the eastern coast of Queensland, Australia. Located 970 kilometres north of Brisbane, Mackay is often referred to as the Mackay-Whitsunday region due to the proximity of the Whitsunday islands. Established in 1860 by pioneer John Mackay, the region experienced a large sugar cane boom until the late 2000’s, until which time the mining industry prevailed to become the mainstay of the local economy.

Sonic HealthPlus Mackay is located in the thriving industrial region of Terminus Business Park, accessible via the Bruce Highway, only seven kilometres south of the Mackay CBD. Our clinic provides an inclusive spectrum of healthcare services with general practice, occupational health and travel medicine all delivered from our purpose-built facility. Services including injury management, employment medicals, drug and alcohol testing and coal board medicals are delivered from our occupational health team, with family health, men’s and women’s health, and skin screening all provided by our general practice doctors.

Easily accessible and open Monday – Friday 7.30am – 4.30pm, we are a comprehensive clinic welcoming all new and existing patients to Sonic HealthPlus Mackay. 

Clinic Address:

Terminus Business Park
Unit 6, 32 - 34 Caterpillar Drive
Paget 4740

Opening Hours:

Mon – Fri: 7.30am – 4.30pm

Public Transport and Parking:

There is free onsite parking available.

Appointments:

We offer same day and/or walk in appointments for specific services, including injury management. A short wait time may be required for walk-in appointments, however our team will endeavour to see you as soon as possible.

After Hours Arrangements
Mackay Base Hospital
475 Bridge Road
Mackay QLD 4740
P: 07 4885 6000

 
Dial a Home Doctor
P: 13 99 99

Contact us by:

Phone
P: (07) 4952 5100
Fax
F: (07) 4952 5133
Email
E: mackay@sonichealthplus.com.au

Or request a booking:

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Bookings and Appointments

Please ring (07) 4952 5100 for an appointment. Every effort will be made to accommodate your preferred time; however emergencies will be given priority.

Appointment times are approximately 10 minutes – please tell the reception staff if you require a longer appointment time.

Every effort is made to attend to walk in patients with an urgent matter. However in some instances, it will be requested that you make an appointment at a later date and time to accommodate your needs.

Your Rights

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or contact the Clinic Manager, on (07) 4952 5100. We take concerns, suggestions and complaints very seriously and will deal with any matters that come to us. All complaints will be followed up and in writing if requested.

You may prefer to contact Sonic HealthPlus Head Office on (08) 9242 0800 or via post at PO Box 1237 Osborne Park WA 6916 or to the Office of the Health Ombudsman, P: 133 OHO (646), A: PO Box 13281 George Street, Brisbane Qld 4003. We can provide you with a copy of the complaint form if required.

Fees

Sonic HealthPlus Mackay is a mixed billing practice. All consultations are to be paid for on the day. We accept cash, Visa, Mastercard and Eftpos. The practice bulk bills children under 16 and concession holders at the doctor’s discretion. Should you be eligible, please bring your Medicare Card, Concession Card or Veterans Affairs card to each consult. Medical record requests have a fee attached.

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Accreditations & Affiliates

Accreditation - Global Mark Accreditation - NATA Accreditation - NRT Accreditation - Sonic Healthcare Accreditation - Sonic Clinical Services
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